Shipping Policy

Shipping Policy - The Cute Finds Co. 🚚✨
Last updated: November 01, 2025

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  • 🧵 Made to order: orders approve in ~1 hour, then printing starts fast
  • 🕒 Processing: 2–5 business days (Mon–Fri)
  • 🇺🇸 U.S.‑only shipping (50 states + DC, APO/FPO/DPO, AK/HI/PR)
  • 🆓 Free Standard shipping on $50+ (U.S. subtotal after discounts)
  • ⚡ Express shipping is always paid
  • 🔗 Tracking sent by email/SMS; orders may ship in multiple packages
  1. Processing & Production ⏱️
  • Orders typically approve within ~1 hour so printing can begin quickly (often same business day if ordered early).
  • Production (print + pack): 2–5 business days, Mon–Fri (excluding holidays).
  • Need an address tweak? Email support@thecutefindsco.store ASAP (orders move to printing quickly) Rerouting after handoff isn’t guaranteed.
  1. Service Area (U.S. only) 🇺🇸
  • We ship to all 50 states + DC, Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO addresses.
  • AK/HI/PR/APO/FPO/DPO: please allow a bit of extra time in transit.
  1. Shipping Options & Speeds 📦
    (Transit begins after production is complete.)
  • Standard: 2–5 business days - 🆓 Free on $50+ (U.S. subtotal after discounts); otherwise paid at checkout
  • Express: 2–3 business days -⚡ Premium, paid option
  1. Tracking & Delivery 🔍
  • You’ll receive tracking via email (and SMS if subscribed) for each parcel.
  • Multi‑item orders may ship separately for speed/availability.
  • “Delivered” but can’t find it? Check entrances/mailrooms/lockers, ask neighbors/household, and contact your carrier with the tracking ID. Still missing after 48 hours? Email support@thecutefindsco.store with your order number + tracking link.
  1. Timing Expectations ⏱️
  • Total time to your door = 1‑hour approval + Processing (2–5 biz days) + Carrier transit (per method).
  • Peak seasons and weather can add time. We’ll help where we can, but carrier delays are outside our control.
  1. TikTok Shop Orders 🎵
  • Track in the TikTok app and via the carrier link in your shipping email/SMS.
  • Platform notices/SLAs may apply; we honor stricter platform requirements for U.S. orders.
  • Need help? Message us in‑app or email support@thecutefindsco.store with your TikTok order ID.
  1. Preorders & Multiple Shipments 📦
  • If a product page lists a preorder date, production starts from that date.
  • Multi‑item orders may ship separately; you’ll receive tracking for each parcel.
  1. Support 💌
  • Email: support@thecutefindsco.store
  • Hours: Mon–Fri, 9am–5pm (ET)
  • Include your order number and (if available) tracking link for faster help.