• Yes—Free Standard shipping on U.S. orders $50+ (subtotal after discounts). Express is always paid.

• We currently ship within the United States only (50 states + DC, Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO). PO Boxes are typically supported via USPS‑routed services.

• Orders approve in about 1 hour so printing can begin fast (often same business day if you order early). Production (print + pack) usually takes 2–5 business days, Mon–Fri.

Standard: 2–5 business days

Express: 2–3 business days

AK/HI/PR/APO/FPO/DPO: please allow a bit of extra time

How do I track my order?

• You’ll receive a shipping email (and SMS if subscribed) with your tracking link. Multi‑item orders may ship separately.

“Delivered” but can’t find it?

• Check entrances, parcel lockers, and with neighbors/household. Contact your local carrier with the tracking ID.

Still missing after 48 hours?

• Email support@thecutefindsco.store with your order number + tracking link.

Can I make changes after purchase?

• Time‑sensitive (orders move to printing quickly about 1 hour). Email support@thecutefindsco.store right away and we’ll do our best before printing begins. Rerouting after handoff isn’t guaranteed.

Can you combine two orders?

• We’ll try! Email both order numbers ASAP. If printing hasn’t begun, we’ll do what we can.

What’s your policy?

• Items are made to order and final sale. If your order arrives misprinted, damaged, or incorrect, we’ll replace or refund it.

How do I report an issue?

• Email support@thecutefindsco.store within 7 business days of delivery (or within 7 business days after the latest estimated delivery date if it never arrived) and include:

1. Your order number
2. A short description of the issue
3. Clear photos (full item front + close‑up; packaging/label if helpful)

Do I need to send it back?

• Only if we request it. We’ll approve the return first and provide instructions.

What are your tees like?

• Soft, comfy graphic tees using premium ringspun cotton (heathers include cotton/poly blends).
• Smooth print surface made for everyday wear.

What sizes do you carry?

• See the size chart on each product page. Garment measurements are listed so you can compare to a tee you already love.

Care instructions?

• Wash cold, inside‑out; tumble dry low or hang dry. Do not iron directly on the print. Slight color/print‑position variation is normal.

Where do I track my TikTok order?

• Track in the TikTok app and via the carrier link in your shipping email/SMS.

Are timelines different?

• We follow TikTok’s platform notices/SLAs where stricter; otherwise the same U.S. timelines apply.

Need help?

• Message us in‑app or email support@thecutefindsco.store with your TikTok order ID.

• Email: support@thecutefindsco.store
• Hours: Mon–Fri, 9am–5pm (ET)
• We typically reply within 24 business hours. Please include your order number for faster help.